Dongguan Xinyuelong Machinery Co., Ltd. is a professional manufacturer of wire and cable equipment. The company's production base is located in Hengli Town, Dongguan City, Guangdong Province, with very convenient transportation. It is 50 kilometers away from Shenzhen Port, 80 kilometers away from Guangzhou Baiyun International Airport, and 40 kilometers away from Shenzhen Airport.
The company was founded in Taiwan in 1979, in mainland China in 1993, and passed the ISO9001:2000 quality system certification in 2003.
The company is mainly engaged in the research and development, production and sales of wire and cable equipment. We adopt the advanced technology and spare parts of the cable machinery industry in Europe, America and Japan, and the cable equipment produced is of good quality and has a good reputation in the industry. The company's products mainly include: three series of stranding machine (bow stranding machine, single stranding machine, twisted pairing machine), extruder, wire cutting machine (the only patented product in Southeast Asia) and wire and cable machinery peripheral equipment (various pay-off racks) , take-up machine, etc.).
Company philosophy
Our vision
Become a professional supplier for customers and provide the best wire and cable equipment solutions for global customers
Our purpose
Integrity, customer first, quality first, win-win cooperation
Our core culture
Abide by the law, quality first, abide by the contract, make customer satisfaction and continuous improvement, be a professional brand
our code of conduct
Quick response, flexible processing, active feedback, active coordination
Our social responsibility
Let customers use our products more trustworthy and professional Let employees live healthier and work happier in Jingyi Provide products that are more environmentally friendly, give back to the society, and help more people with charity
After-sales service
In order to create a brand, improve corporate reputation and establish corporate image, we solemnly promise to you based on the principle of "the most favorable price, the most considerate service and the most reliable product quality":
1. Product Quality Commitment:
1. There are quality inspection records and inspection data for the manufacture and inspection of products.
2. For the testing of product performance, we sincerely invite users to check the whole process and performance of the product in person, and then load and deliver the product after the product is confirmed to be qualified.
Second, the product price commitment:
1. Under the same competitive conditions, our company will sincerely provide you with the most favorable price on the basis of not reducing the technical performance of the product or changing the product components.
Three, after-sales service commitment:
1. Service tenet: fast, decisive, accurate, thoughtful and thorough.
2. Service objectives: service quality to win customer satisfaction.
3. Service efficiency: If the equipment fails within the warranty period or outside the warranty period, after the supplier is notified, the maintenance personnel can reach the site and start maintenance within 24 hours.
3. Service principle: The product warranty period is 12 months. During the warranty period, the supplier will repair and replace the parts damaged due to quality reasons for free. If the parts are damaged outside the warranty period, only the cost will be charged for the provided accessories. For equipment damage caused by human factors on the buyer side, the repair or accessories provided by the supplier shall be calculated at cost.